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Stay clear of Truprint

July 11, 2008

Stay clear of Truprint (part of Snapfish) for printing photos.
I have used them for a long time but I’m sure they were responsible for messing up a whole reel of photos of James’s wedding.
I’ve emailed them many times over the last month but, apart from an auto-acknowledgement, they’ve failed to respond to my complaint.
Rubbish customer service!

Edit: after much pestering, they asked me to return the negatives and prints for inspection. A week later they declared to film had been out of date. So that explains why each photo had half of one picture and half of the next, does it?

Rubbish.

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