There’s an old saying in the UK, when referring to someone who seems dodgy or untrustworthy – “Would you buy a second-hand car from this person?”
Well, research published recently by the Office of Fair Trading (OFT) in the UK has found that the top complaint made by consumers were:
1. Second-hand cars from independent traders and auctions
2. Televisions
3. Mobile phone service agreements
4. Mobile phone hardware
5. Laptops, notebooks and tablet PCs
“In general, a fifth of those buying a second-hand car from a dealer or auction had experienced problems with it after the sale.”
“Among those who paid to resolve the problem, the average cost was £465. This was significantly higher if the car had been bought at auction, averaging £752.”
To someone who works at a car auction and comes into contact with many second-hand car dealers there, this comes as no great surprise. There are lots of really nice cars at good prices sold every day there but, as we all know, there are many which would fail the MoT or have other, serious faults which buyers have little time to discover. Caveat emptor!
Read the full story: here and feel free to post your own comments or questions.